Terms & Conditions

DELIVERY & SHIPPING / PAYMENT / RETURN & REFUND FOR BUY ALL COMPUTER PARTS ONLINE

SHIPPING

Free Delivery Anywhere In Qatar within 24 to 48 Hours

PAYMENT      

You can pay COD (Cash On delivery , Pay Online By PayPal, Credit Card & Debit Card

INSTALLATION:

We offer Free Installation for All windows Laptop Screens at your Home or Office

All Other Parts You Need Pay Service Charge For Installation,  Price Depend of parts,

Many parts need take to our workshop and its return after fix to your home within 48 hours

Many parts we can install at your home

RETURN:

Customer Can Request For Return All Parts Accept Screen & Touch  

Digitizer, Keyboard, if its have Any Defect, We Collect defected  Parts From Your Home Within 48 Hours, Lcd , Digitizer, Keyboard Not Accept return, all other parts can return only if its have defect

if its working fine not accept return you must check all parts on delivery before living our technician or delivery boy

REFUND:

You get Refund within 7 days after return parts

WARRANTY:

Not available any warranty for screen or touch or LCD or LED Display & Keyboard

Please check clearly your screen after replaced devices, display and touch is working fine and also working all other features like camera, speaker, mic and all buttons before make payment

Please conform your screen is fitted perfectly and working perfectly before make payment and living from service center or living technician from your home or office

After you living we are not responsible or no warranty for screen or any other parts is not working later, but you can request help from our technician upon availability

Especially touch and display not available any warranty so please check your devices

DELIVERY OF ORDER SCREEN AND PARTS FROM OUTSIDE OF QATAR from  USA, UK & CHINA

We delivery all parts and screens within 15 days after you pay advance payment but please not and you must agree for extra 15 days for delivery , if delay shipping or happened any one of 5 reasons of below

1,if screen or parts stuck in customs or courier office

2,if screen or parts coming with wrong part number then it’s not working with your device

3,if screen or parts is damaged or cracked on shipping

4,if announce any holiday  in shipping  or destination country

so if happened any one of this reason  we need more 15 days for delivery maybe we need order again

but we must delivery within 30 days, if still we cannot delivery within 30 days we will make full refund of your advance payment immediately without ask any question

PAYMENT ABOUT ORDER PARTS FROM OUTSIDE OF QATAR (USA,UK & CHINA)

You must pay 80% of payment on total coast of any parts or screen, other 20% you will pay on delivery

PAYMENT ABOUT SERVICES

Buy the commissioning the services of Computer Repair Centre for the purpose of computer services, you agree to be bound to these terms and conditions and agree to pay all outstanding balances incurred.

Service charge is not same charge for all Services so please ask and agree to pay total charge of repair and parts before start repair

We have minimum charge of all services QR 100 (not included coast of parts if you need replace)

All prices are in Qatari Riyal

Payment is due on receipt unless otherwise agreed with us. This can be Cash or Cheque only

All goods remain the property of Computer Repair Centre until paid for in full. Title of goods shall not pass to the customer until payment for the goods has been received in full and any Cheque payments received by the company as payments for goods and or services, have been cleared by our bank

All Parts carry a 1 (one) Month warranty unless otherwise stated from the date of purchase, pertaining to the goods only. This does NOT cover the labor charge. Parts will be replaced free of charge but a labor charge could be incurred if parts require removal and re-fitting buy a representative of Computer Repair Centre. This remains at the discretion of us.

Any parts returned to the us under the terms of the warranty, and the faults found to be a software fault rather than hardware will be charged at a hourly rate, one hour minimum charge. Any parts returned to the company under the terms of the warranty and the fault found to be caused by the customer will be charged at a hourly rate, one hour minimum charge.

It is the responsibility of the customer to supply all software and other items that were originally supplied with the part in order to return the goods under the warranty agreement. Failure to do so could affect the warranty claim as manufacturers often demand ALL parts returned. we cannot be held responsible for loss of these parts.

We will NOT be liable for the loss or damage to software programs or data during the repair or upgrade of any of the customers Computer equipment. It is the Customers responsibility to make sure they have an adequate backup of all their data before any work commences. We will, when instructed by the customer assist with the backup and protection of customer’s data at the customer’s request which is chargeable.

Warranty will be void if the parts are tampered with in any way outside the manufacturer’s guidelines.

We cannot be held responsible for any delays in replacing parts returned under the terms of the warranty but all reasonable attempts will be to replace the parts as soon as possible.

Software installations are NOT guaranteed.

SERVICES

PC NCT (Healthcheck)

This is for diagnosis only and the install of updates to the operating system with recommended security patches and service packs, cleaning of the computer and basic housekeeping tasks. If any faults are found while carrying out the health check, we will advise you of these faults and any workhand/or parts required to rectify the fault(s). If you require us to fix these faults then further repair charges and parts costs will apply.

WORKSHOP SERVICE

All repairs and /or upgrades will be completed to the direction of the fault(s) described on the “Check in Receipt” which will be issued on receipt of the machine to be fixed. It is the customer’s responsibility to describe all faults they wish repaired when filling out the “check in receipt”. No other faults will be repaired unless they are obvious to our engineers and this remains at our discretion. If you wish for further faults to be looked for other that what is described on the check in receipt, then a health check (PCNCT) will be charged in addition to the repair costs.

ONSITE SERVICE

All repairs and /or upgrades will be completed to the direction of the fault(s) described verbally by the customer on the engineer’s arrival. It is the customer’s responsibility to advice the engineer of all faults that require attention. However, we will advise if we detect further faults. By making an onsite appointment with us to visit for the purposes of computer services, you agree to give at least 24 hours’ notice to cancel this appointment. If no attempt to contact us has been made, then we will charge a minimum of one hour’s onsite labor charge to cover costs etc.

Service charge for onsite services

Minimum QR100 for 2 Hours, if our technician spend more than 2 hours at your home for service

You need pay 50QR per hour (ex : total service hours is 3 hours you must pay 150QR)

VIRUS & MALWARE (malicious software) REMOVAL.

By design, viruses and other malware try to avoid detection and removal in order to maximize its effectiveness. Many new viruses and variants are reported on a daily basis and therefore can be difficult to detect and equally remove. We run at least two different products to detect and aid removal of infections and further more use our experience to manually remove some threats. In rare cases, viruses can re-infect the machine as they have inbuilt stealth capabilities to avoid detection. Due to this, we cannot fully guarantee that the infected computer is 100% clean. If the same virus or malware infection that was detected on initial investigation is reported to us within 3 days from us returning the computer to you, then we will re-investigate this further without charge. If necessary, we may have to involve 3rd party virus software vendors to assist in its detection and removal by submitting data containing configuration information of the infected machine. Failure to report this re-infection to us within this time will result in a further full repair fee being charged for removal. This remains at our discretion.

How Can I Give Feedback To All in one service center?

Email: [email protected]

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